Serving Buffalo, NY Since 1965

Waterproofing Issues? Visit PJK Basement & Yard Drainage

Frequently Asked Questions

Frequently Asked Questions2026-03-06T15:29:55-05:00
Is Day & Night licensed, bonded, and insured?2026-03-06T15:56:42-05:00

Yes, we carry licenses in all regions and towns that we serve, so insurance requirements are up-to-date.

Do you guarantee your work?2026-03-06T16:06:50-05:00

Yes, we guarantee our labor for 30 days and honor manufacturers’ material/fixture warranties for their products.

Can you come out today? What is your typical response time for emergencies?2026-03-06T16:07:22-05:00

Almost all plugged drains are resolved within the day. Situations that involve potentially dangerous flooding or clients that need their single toilet unblocked are attended to with even greater urgency.

Can you fix low water pressure?2026-03-06T16:02:44-05:00

Yes, there are several reasons why pressure could be low — we can assess and address the situation.

How do I find my main water shut-off valve?2026-03-06T16:06:16-05:00

All homeowners should be aware of their main shut-offs; they’re most frequently found on the front wall of your house. If we are on-call at your house, we’ll be happy to show you where the shut-off valve is located — Knowledge is Power!

How do I know if I have a broken water line?2026-03-06T16:10:36-05:00

Broken water lines are often noisy; also look for suddenly reduced pressure of unexplained water on your lawn.

Do I have to worry about a slightly dripping faucet?2026-03-06T16:12:29-05:00

Yes, the dripping faucet will not go away on its own (no matter how much we may wish it). The problem will only get worse and lead to a large water bill.

I have a sewer smell in my house, how can I fix it?2026-03-06T16:13:30-05:00

There can be several causes for this dangerous situation. We highly recommend a service call to locate the source.

How long do hot water tanks usually last?2026-03-06T16:15:07-05:00

A good quality water tank should have a 6-year warranty and last for 10 years. But after 15 years, there’s no guarantee a tank will keep functioning properly.

How can I prevent future issues like clogged drains?2026-03-06T16:16:52-05:00

If you are on our service calendar, we will notify you when it’s time for routine maintenance.

Why was my water bill so high?2026-03-06T16:19:53-05:00

Usually a large water bill indicates a poorly functioning toilet.

Still have questions?

Get in touch with Day & Night and tell us more about your plumbing problem — call 824-4408.

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